Agreement to terms
These Terms of Service ("Terms") govern your access to and use ofstateofstick.co (the "Site") and the products and services offered by State of Stick, Co. Inc.("State of Stick", "we", "us", or "our"). By using the Site or engaging our services, you agree to these Terms. If you do not agree, please do not use the Site.
The products and services we offer
- Retail emblems — current drops and one-offs made available directly by State of Stick, Co. Inc.
- Custom and commissioned emblems — bespoke designs quoted on a per-project basis.
- Wholesale — curated displays and assortments for retailers.
- Brand activations and statement pieces — larger installations and commissioned work.
- Connected venue activations — hero installations, sponsor zones, VIP or team-store moments, dashboards, reporting, signal hardware, and related program support.
- Digital services — AltStatic access points, microsites, landing pages, dashboards, reporting, app links, scoreboard QR, and related offerings.
Orders and purchases
Retail emblem availability and purchases are handled directly through State of Stick, Co. Inc. and any payment provider identified in the applicable order or project agreement. Custom, wholesale, brand-activation, and digital-services engagements are governed by the specific quote, proposal, or agreement we provide for that project, which controls if it conflicts with these Terms.
Proposals, pitch pages, and evaluation materials
- Proposal pages, concept pages, decks, mockups, demonstrations, estimates, and discussions are preliminary evaluation materials unless incorporated into a mutually signed written agreement.
- These materials do not constitute a binding offer, promise, warranty, partnership, endorsement, agency relationship, joint venture, fiduciary relationship, license, assignment, or commitment to proceed.
- Viewing a proposal page—including a page marked private, noindex, proprietary, or intended for a named recipient—does not by itself create an NDA or confidential relationship. If confidentiality is required, it must be established in an appropriate written agreement.
- Deliverables, pricing, deposits, payment schedules, dates, quantities, performance obligations, exclusivity, territories, media rights, data rights, publicity, brand use, approvals, intellectual-property ownership, and cancellation rights exist only as stated in the controlling signed agreement.
- Third-party names and marks may be used to identify an intended recipient or illustrate an unsolicited concept. Such use does not imply approval, affiliation, sponsorship, certification, or endorsement.
Connected activations and venue approvals
Connected activations may depend on venue rules, sponsor approvals, signage permissions, wireless policies, app participation, platform availability, and end-user consent flows. Unless a written agreement says otherwise, the client is responsible for securing venue approvals, sponsor approvals, rights to submitted materials, required notices, and end-user consent for experiences operated in the client's venue, app, or owned channels.
Tap and scan moments are our default public access paths because they are intentional, no-app interactions. Venue-app links, scoreboard prompts, sponsor moments, or other signal features are scoped only where the experience, notice, and consent model support them. We may decline, disable, or revise any activation that would require hidden tracking, unlawful data collection, or a use we consider unsafe or misleading.
Pricing and payment
Prices are listed in U.S. dollars. Future offers may change; existing signed pricing and accepted payment terms are not changed by updating this page. Quotes for custom and commissioned work are valid for the period stated in the quote. Project work may require a deposit before we begin, as set out in the applicable agreement.
Service software and company payments
Service software requires the managed State of Stick website specified in the signed engagement. Website implementation, hardware and monthly software fees are separately stated. New acceptance-based enrollments begin their fixed 90-day software trial only on explicit owner delivery acceptance; existing signed agreements keep their original timing. Monthly renewal and cancellation follow that agreement and the company's billing controls.
Companies that enable homeowner payments must separately accept our Service payment terms and complete Stripe onboarding. The standard platform fee is 0.5% of the processed payment total, including tax, rounded to cents, waived until the end of the acceptance-started 90-day trial. Stripe fees are separate. The company pays our fee from its proceeds; we do not increase the homeowner's approved total. An existing company is not moved to this fee schedule without express acceptance. A negotiated alternative requires a separate written agreement and verified configuration.
The service company is responsible for the work, customer terms, taxes, refunds and disputes. State of Stick provides software and authorized payment facilitation; it does not perform the garage-door work or guarantee a provider's services. An estimate approval and a payment are separate actions. Signing and fee-consent records preserve the accepted terms and identity; public-page updates do not rewrite those records.
Custom and commissioned work
- Custom pieces are produced to the specifications and approvals you confirm. Please review proofs carefully — we produce based on the approved design.
- Because custom and commissioned items are made to order, they are generally non-refundable and non-returnable except where required by law or stated in your agreement.
- Deposits cover design and setup work and may be non-refundable once work has begun, as described in your quote or agreement.
- Production and delivery estimates depend on scope and approvals. Estimates do not remove our obligations to honor applicable shipping promises, provide required delay notices, or offer cancellation and refunds where required by law.
- No salesperson, contractor, or representative may change project terms, approve refunds, grant exclusivity, transfer intellectual-property rights, or bind us to custom obligations unless we confirm those terms in writing.
Shipping, returns, and damaged items
Our Shipping, returns, and order policy explains fulfillment, shipping delays, cancellation, and damaged or incorrect items. The applicable order or signed project agreement supplies the specific commercial terms. Mandatory consumer rights continue to apply.
AltStatic, AI, and assistive concepts
Features described as concepts, prototypes, or proposed pilots are not representations of a validated clinical product or generally available service. AI-generated content can be incorrect, incomplete, or inappropriate for the task. Check it against the responsible organization's approved information and seek human help when needed. Read our AI and assistive-use information.
General demonstrations are not medical advice, diagnosis, treatment, emergency monitoring, or a substitute for care, supervision, or professional judgment. Do not rely on them for safety-critical decisions. A marker or digital record alone does not establish legal ownership or guarantee authenticity.
Digital service duration and continuity
A durable physical object does not by itself include perpetual hosting, support, updates, or availability. The applicable order or service agreement must identify any included service period, fees, renewal terms, content responsibilities, support, and end-of-service arrangements. Do not assume that a proposed feature is included in a purchase unless it is identified in the order.
For an organization pilot, the written scope should identify the content approver, human support contact, data roles, security and incident responsibilities, and any agreed export, transition, or deletion process. Neither viewing a page nor making an inquiry enrolls anyone in research or authorizes sensitive-data collection.
Intellectual property
The Site and its content — including our designs, emblem artwork, logos, text, and graphics — are owned by State of Stick, Co. Inc. or our licensors and are protected by intellectual-property laws. You may not copy, reproduce, resell, or create derivative works from our designs or content without our written permission.
State of Stick, Co. Inc. retains all right, title, and interest in its pre-existing and independently developed intellectual property, including StickLink, software, source code, systems, documentation, templates, methods, know-how, workflows, manufacturing processes, pricing methods, designs, artwork, concepts, data models, analytics methods, and improvements, except to the extent a signed agreement expressly states otherwise.
Public and proposal materials intentionally omit or generalize certain implementation details to protect proprietary methods, trade secrets, security practices, and confidential business information. Access to those materials grants no license, assignment, ownership interest, exclusivity, or right to reproduce, adapt, reverse engineer, scrape for commercial replication, disclose, distribute, manufacture, or commercialize any protected material. This restriction does not prohibit rights that cannot lawfully be restricted.
Marks and attribution
State of Stick, Co.™, Persistent Retail™, StickLink™, StickLink Verify™, and Activation Intelligence™ are claimed marks of their respective owner. The ™ symbol indicates a claim of trademark rights and does not represent federal registration. Third-party company names, product names, logos, and marks belong to their respective owners. No third party is affiliated with or endorses State of Stick merely because it is named in an independent proposal or concept.
Your submissions
When you submit artwork, logos, photos, or other materials for custom work, you represent that you own or have the rights to use them and that they do not infringe anyone else's rights, violate privacy or publicity rights, create a false affiliation, or break any applicable law. You grant us the limited rights needed to review, design, quote, produce, document, and fulfill your project. You are responsible for the content of what you submit, and we may decline or stop projects at our discretion.
If you authorize public display, you also grant us a non-exclusive license to display the approved name, logo, description, link, story, or claim photo for the relevant project, product record, supporter page, or promotional documentation. You may withdraw optional future display permission by contacting us, subject to completed physical materials, archived documentation, and separate written agreements.
Electronic signatures and records
When you type your name and confirm required acknowledgements in one of our signing flows, you agree that the electronic action is intended as your signature. We may retain the signed document, timestamp, IP address, browser information, and acknowledgement record as evidence of the transaction.
Acceptable use
Do not use the Site to break the law, infringe others' rights, attempt to disrupt or gain unauthorized access to our systems, or submit spam or harmful content. We may restrict or terminate access for misuse.
You may not use our forms, signing flows, proposals, mockups, or custom services to create counterfeit goods, imply unauthorized sponsorship or affiliation, misuse trademarks, harass others, or submit unlawful, deceptive, defamatory, obscene, or harmful materials.
Disclaimers
The Site and our services are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law. Handmade and laser-cut products may have minor natural variations; product photos are representative and exact appearance may vary slightly.
We do not guarantee that any product, campaign, retail display, AltStatic experience, venue activation, dashboard, sponsor report, proposal, or custom project will produce a specific business result, sales result, sponsorship result, legal result, or tax result. Digital, wireless, reporting, and signal-hardware features may depend on third-party devices, browsers, venue networks, app platforms, operating systems, hosting providers, sponsor materials, and platform availability outside our control.
Limitation of liability
To the fullest extent permitted by law, State of Stick, Co. Inc. will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, lost-profit, lost-revenue, lost-data, business-interruption, reputational, or third-party damages arising from your use of the Site, our products, proposals, mockups, custom work, digital services, or any delay or inability to use them. Where liability cannot be excluded, our total liability is limited to the amount you paid for the specific product or service giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless State of Stick, Co. Inc. and its owners, contractors, suppliers, and representatives from claims, damages, costs, expenses, and reasonable attorneys' fees arising out of your submissions, requested designs, misuse of the Site or services, breach of these Terms, unauthorized use of third-party intellectual property, false affiliation claims, unlawful instructions, or violation of another person's rights.
Rights that remain protected
Nothing in these Terms excludes a mandatory consumer remedy or liability that cannot lawfully be excluded, overrides an express written warranty, or waives rights that applicable law makes non-waivable. A specific written agreement controls its agreed scope, subject to those protections.
Governing law
These Terms are governed by the laws of the State of Michigan, USA, without regard to its conflict-of-laws rules. Any disputes will be handled exclusively in the state or federal courts located in Michigan, and you consent to personal jurisdiction and venue there, except where applicable law requires otherwise.
Eligibility and authority
You must be at least 18 years old to enter a paid project agreement or submit a binding authorization. If you act for a company or organization, you represent that you have authority to bind it.
Changes to these terms
We may update these Terms from time to time. Changes take effect when posted, and we will revise the "Last updated" date above. Updates do not retroactively change an existing order or signed agreement. Where a change requires notice or affirmative agreement, we will obtain it through the applicable process.
Contact us
Questions about these Terms? Reach us at info@stateofstick.coor 269.425.1770, State of Stick, Co. Inc., Battle Creek, Michigan, USA.