Company payment terms
Version 2026-10-18-v2. These terms apply when the authorized company owner expressly accepts them. Publication alone does not change a signed agreement or activate payments. Availability depends on company onboarding and release verification.
State of Stick, Co. provides software; your company is the seller responsible for its services, estimates, taxes, customer disclosures, refunds and disputes. Stripe provides payment processing under its applicable agreements. The managed State of Stick website and the agreed monthly software subscription remain required and separately priced; setup and hardware are separate.
You authorize State of Stick to connect your Stripe account, create and verify customer-approved payment checkouts, collect the platform fees below, access account readiness and payment/refund/dispute information, share the information necessary for those activities with Stripe, and return platform fees. Only an authorized company owner may accept these terms. Stripe separately collects business, identity and bank information during its hosted onboarding.
Our platform fee is 0.5% (50 basis points) of each USD payment total processed through this service, including any tax in that total, rounded to the nearest cent (half cents round up). There is no additional fixed State of Stick payment fee. Stripe processing and other provider fees remain separate. Our fee is deducted from your proceeds and does not increase the homeowner's approved total. Payments outside this service incur no State of Stick transaction fee.
Our fee is waived until the end of the fixed 90-day trial established by your company's explicit delivery acceptance in State of Stick. Connecting or reconnecting Stripe, accepting these payment terms later, or changing a monthly plan does not restart that period. The fee is fixed when a Checkout attempt is created; an already-open attempt keeps that fee until it expires. Later attempts use the applicable rate. No historical payment is repriced.
When Stripe confirms a full or partial customer refund, we return the corresponding proportion of our original platform fee to your connected Stripe account, rounded to cents and capped at the original fee. Processing can be delayed or require review if provider confirmation or sufficient platform funds are unavailable. Contact info@stateofstick.co if the fee return is pending. Stripe's own fee refunds follow Stripe's terms. A dispute alone is not a customer refund; dispute fees and outcomes follow Stripe's rules.
Your agreed monthly subscription amount, trial, cancellation and setup/hardware refund terms remain in your signed agreement. Stop future in-app payments by asking us to disable them or disconnecting the platform through Stripe where available; this does not cancel your software subscription, which has separate billing controls. Completed payments, refunds, disputes and required records may remain after disconnection. Existing agreements and open payment attempts are not silently changed. A negotiated alternative requires a separate written agreement and verified configuration before use.
You retain your business data and brand; State of Stick retains its reusable software and intellectual property. No equity, exclusivity or distribution rights are granted. Our Privacy Policy explains service records, payment metadata and requests. Nothing here limits rights protected by applicable law. Keep a copy of these terms and your agreement; questions: info@stateofstick.co.
Optional invoicing
Version 2026-10-18-invoices-v1. Requires separate owner acceptance; publishing this addendum does not enable invoicing or alter existing agreements. Review current Stripe Invoicing pricing.
By enabling invoicing, the company owner authorizes State of Stick to create customers, draft and finalize invoices, send invoices only on an explicit office action, verify payments and return proportional platform fees through the company's connected Stripe account. Your company remains the seller and is responsible for accurate scope, tax, due dates, customer consent, refunds and lawful collection.
Stripe Invoicing has its own fee in addition to payment processing: the published US Starter rate is 0.4% per paid invoice. Your Stripe agreement, country, selected plan and payment method determine actual provider charges; verify these in Stripe before enabling. State of Stick does not set or guarantee Stripe pricing. Our existing 0.5% platform fee and acceptance-started 90-day waiver remain separate. For invoices, our fee is fixed when issuance begins, including for a balance invoice issued later. We do not silently change previously accepted payment terms.
A deposit and balance are separate invoices whose sum equals the disclosed job total. Finalizing creates a payable invoice but does not send email. Sending requires an explicit office action. Cash/check records do not move money and carry no State of Stick transaction fee; record them only after funds are received. Provider fees may still apply. Refunds and credit notes are managed in Stripe; this workspace verifies their results and returns the corresponding portion of our fee when a customer refund is confirmed. Automated reminders, accounting synchronization and tax calculation are not enabled by this addendum. Your company must configure any Stripe dashboard automations separately.
Invoice and payment records are shared with Stripe and retained for financial reconciliation. The Privacy Policy and separately accepted service payment terms continue to apply. Enabling invoices grants no equity, exclusivity or ownership of State of Stick software. Questions: info@stateofstick.co.
For homeowners
Your service company is the seller identified in your estimate and Stripe checkout. Review its scope, price, cancellation and refund terms before approving work. Approval alone does not charge you; checkout is a separate step. Our company platform fee does not add to your approved payment total. Contact your service company about the work or a refund, and info@stateofstick.co about a platform access or payment-status problem. Do not send card or bank details by email.
Related policies
General terms · Privacy · Cookies · Orders and returns · Stripe Connected Account Agreement · Stripe Privacy Policy